Privacy Policy

Last Updated: April 2025

Welcome to Satu Achieve (hereinafter referred to as "the App"). We value your privacy and are committed to protecting your personal information. This privacy policy will explain in detail how we collect, use, disclose, and protect your information, as well as your rights and choices in this process. Please read this policy carefully before using the App.

1. Information We Collect

When you use the App, we may collect the following types of information:

1.1 Personal Identification Information

• Mobile phone number
• Contact number
• Position and department
• Company name
• Any other information you voluntarily provide during registration or use of the App

1.2 Attendance Information

• Time clock records (including clock-in/out times, dates, and locations)
• Job position information
• Other relevant data regarding work activities

1.3 Leave and Overtime Request Information

• Type of leave (e.g., personal leave, sick leave, etc.)
• Dates and reasons for leave
• Dates and times for overtime requests, along with supporting documentation (e.g., work description)

1.4 Technical Information

To enhance user experience, we may automatically collect certain technical information:

• Device information (device model, operating system, unique device identifiers, etc.)
• IP address
• Browser type
• Access times and duration of use
• Usage data and behavioral analytics (e.g., clickstream, page access duration, etc.)

1.5 Permissions and Usage Data

With your permission, we may also collect the following data:

• Camera and Photo Library Access
• Location Information
• User Usage Data

2. How We Use Your Information

The information we collect will be used for the following purposes:

• Providing and Maintaining Services: Assisting you in completing attendance records, leave requests, and overtime applications.
• Customer Support: Responding to your inquiries and resolving issues.
• Analytics and Service Improvement: Analyzing user activity and feedback to continually enhance our products and services.
• Compliance and Security: Monitoring and preventing potential fraudulent activities, while adhering to applicable laws and regulations.

3. Information Sharing

We are committed to not selling or renting your personal information. However, we may share your information in the following situations:

3.1 Legal Requirements

Your information may be disclosed when legally required, to comply with legal processes, respond to subpoenas, or meet other legal requests.

3.2 Service Providers

We may engage third-party service providers to assist us in delivering our services (such as cloud storage, data analytics, etc.). These providers will be required to adhere to strict privacy and security standards.

4. Information Protection

We implement reasonable security measures to protect your personal information from loss, misuse, unauthorized access, or disclosure. Our security measures include:

• Data Encryption: Encrypting sensitive information during storage and transmission.
• Access Control: Limiting access to personal information to authorized personnel only.
• Data Backup: Regularly backing up data to prevent data loss.

5. Your Rights

You have the following rights regarding your personal information:

• Right to Access: Request access to the personal information we hold about you.
• Right to Rectification: Request correction of any inaccurate or incomplete personal information.
• Right to Deletion: You may request us to delete your personal information by deactivating your account.
• Right to Restrict Processing: Request limitations on how we process your personal information.

To exercise any of these rights, please contact us using the information provided below.

6. Children's Privacy

Our services are not intended for children under 17 ("Children"). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take reasonable steps to delete that information. If you discover a child using the App and providing personal information, please contact us.

7. Changes to the Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, along with the updated "Last Updated" date. We encourage you to periodically review this privacy policy to understand how we protect your privacy.

8. Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please reach out to us at:

Customer Support Team
Email: [email protected]
Address: [Your Company Address]

Thank you for using Satu Achieve. We look forward to providing you with excellent service!